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051 400 3900
031 460 9649
021 551 8314
041 401 6400
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031 460 9712
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041 401 6400
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Defy branch
Defy Appliances (“the Company”) warrants to the purchaser to whom the product was sold by the dealer appointed by
the company to distribute its products (“authorized dealer”) and in respect of which no prior sale of the product was
made (“original purchaser”) that the Defy Air conditioning unit (“product”) sold with this certificate is free of defects
in material of workmanship under normal use and service for a period of 2 years from the date of purchase thereof.
The warranty period of 2 years for console air conditioners is subject to a signed service and maintenance agreement
between a Defy authorized contractor and the end user for the full warranty period. Without a service/maintenance
agreement the warranty period of 1 year applies. The warranty is subject to the following conditions:
1. This warranty shall apply to the product, provided the product is still owned by the original purchaser and pro-
vided that it was purchased in and is retained for use in the Republic of South Africa, Swaziland, Lesotho, Bot-
swana and Namibia.
2. The Company undertakes to, within 2 years from date of the invoice issued to the original purchaser, through an
authorized dealer appointed by its regional office in its discretion, replace or repair, free of charge, any parts of
the product, which may be faulty.
3. It is a condition of this warranty that the Company shall not be responsible for any transportation, labour, material
or any other costs not specified in the clauses contained herein.
4. The product shall be serviced regularly by an authorized dealer (which intervals shall not exceed 6 months) and
failure to comply with this condition shall render the warrant null and void.
5. The Company shall not be responsible for damage to the product resulting from incorrect voltage or fault in the
electrical power supply system, general misuse or abuse of the product, failure to use the product for the purpose
for which it was designed, fire, flood, war, civil disturbances, strikes, lockouts, acts of God, acts of Government,
or quasi-Government, or any other cause beyond the reasonable control of the Company.
6. The Company shall not accept any responsibility or liability (whether in contract and / or delict and / or other-
wise), for any loss suffered by or damage of any kind caused to the original purchase or any other person by or
due to failure of operation or malfunction of the product or for consequential damage of whatsoever nature,
whether such loss, damage or consequential damage was suffered by the original purchaser or any other person.
7. Should the product be worked on by anyone other than a Regional Office service representative or authorised ser-
vice dealer or be found to contain any component parts or accessories other than product component parts of ac-
cessories, this warranty will become null and void.
8. The defacement or removal of the nameplate and or serial number from the product will render the warranty null
and void.
9. The warranty does not apply to filters, external cables and plugs, nor to any parts where the length of life depends
on the amount of use and care given. Transport and handling damages are not covered by this warranty.
10. Save as set out in this warranty, no terms, conditions, provisions, representations or statements (whether express
or implied) shall be of any force or effect whether made prior to, on, or subsequent to the date of original pur-
chase, unless the same shall have been confirmed in writing by the Company.
11. The product has been designed for normal use. If the product is used for abnormal applications i.e. operation out-
side its design conditions, operation with restrictive louvers, which have not been approved by Defy Appliances
Ltd., extreme high or low temperatures, dusty and / or highly polluted areas or any other similar or related pur-
pose, the warranty shall be rendered null and void.
Defy Appliances Ltd
PO Box 12004
Jacobs 4026
Warranty