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Problem Remedy
LCD display is blank. •
Power not connected; check plug and wires.
•
ACRx 2 is broken; repair or replace.
LCD display is on but ACRx 2 does not function properly.
•
Turn power off, then on again.
•
Check 24V/12V jumper.
All users have short radio range, green light is flashing.
•
A transmitter is stuck on. Use M-18 test set to locate and disable transmitter.
All users have short radio range, green light is off. •
Radio interference; try moving antenna location.
A single user has short radio range. •
Replace transmitter battery, or move transmitter to a
different place in car.
A single user cannot obtain access. Green light
on ACRx 2 flashes, LCD message does not change. •
Repeat the
Add User
routine.
A single user cannot obtain access. Green light •
Replace transmitter battery, or replace and
reprogram
on ACRx 2 does not flash.
transmitter.
When Grant Access button is pushed, ACRx 2 relay
clicks but door/gate does not open. •
Check door operator and wiring.
ACRx 2 prints incorrect time/date. •
Time or date is wrong. Do
Set Time
or
Set Date
routine.
•
Clock backup battery needs replacement.
No users can access ACRx 2, LCD display is on. •
ACRx 2 must be in the idle state, with time and date
displayed. Press SETUP/EXIT, or cycle power to
ACRx 2.
SERVICE INFORMATION TOLL FREE NUMBER (U.S.A.): 1-800-588-2806
IN CANADA: 1-800-654-4736
TROUBLESHOOTING