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Troubleshooting
Vacuum cleaner won’t run
Possible causes Remedies
1. Vacuum cleaner is not plugged in 1. Check electrical plug
2. Power button is not pressed down 2. Press power button down
Vacuum cleaner won’t pick up or low suction
Possible causes Remedies
1. Tools, flex hose and/or telescoping 1. Remove each part and check for blockages
extension wand are blocked
2. Filters are dirty 2. Check and clean or replace pre-motor
and post-motor filters
3. Dust bag is full 3. Replace with new dust bag
4. Swivel hose not securely 4. Make sure swivel hose is locked into
attached to suction opening suction opening
5. Crack or hole in flex hose 5. Check hose and replace if needed
6. Air flow regulator or variable suction power 6. Change to closed or maximum setting
control is set to open or minimum setting
Visible dust escaping from vacuum
Possible causes Remedies
1. Dust bag is full 1. Replace with new dust bag
2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filter for
correct installation
3. Filters are dirty 3. Check and clean or replace pre-motor
and post-motor filters
4. Flex hose is blocked 4. Remove hose and check for
blockages
5. Swivel hose not securely 5. Make sure swivel hose is locked into
attached to suction opening suction opening
6. Crack or hole in flex hose 6. Check hose and replace if needed
WARNING:
To reduce the risk of electric
shock, turn power OFF and
disconnect plug from electrical
outlet before performing mainte-
nance or troubleshooting.