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28 Instruction 3015-4256
WARRANTY and SERVICE
Warranty
Subject to the terms herein, Seller warrants the original equipment cataloged or manufactured by the
Seller and furnished hereunder is free from defects in material and workmanship, and will be of the kind
and quality designated or described on the quotation. The Seller will warrant the original equipment for
24 months from the date of shipment from the manufacturing facility unless different or additional
conditions are specified and shall be binding through a written contract signed by an officer of the Seller.
Seller also warrants that certain consumable parts as hereunder identified, have a one (1) year warranty
period from the date of shipment and will be free from all defects in material during that period. Seller
does not warrant these parts however, beyond the initial installation due to variables associated with
normal usage. These certain consumable parts include, but are not limited to, the air flow filters.
If within 24 months of the date of shipment, the equipment does not meet the warranties specified above,
and Purchaser notified Seller of this promptly, Seller shall there upon correct any such defects or any non-
conformance to the specifications within a reasonable time period. Material found to be defective shall be
returned to the seller freight prepaid. At the Seller’s option, the defective material shall be repaired or
replaced and returned to the purchaser via the lowest freight rate available. Any repairs or
alternations made by unauthorized personnel will automatically void warranty.
Labor cost for warranty service at the manufacturing facility is the Seller’s responsibility for a period of 90
days following date of shipment. Beyond 90 days, Purchaser is responsible for all labor costs. Purchaser
must contact the Seller’s Service Department prior to shipment and obtain a Return Authorization (RA)
number. The package must be clearly marked with the assigned RA number. Purchaser may elect to have
Seller’s Service Department repair the equipment at Purchaser’s facility. Purchaser must contact Seller’s
Service Department in Newnan, Georgia to arrange for a Service call. Parts will be free under the above
terms, but there will be a charge for labor and travel expenses from Seller’s facility in Newnan, Georgia.
The conditions of any tests or equipment hereunder alleged to be defective shall be mutually agreed upon
and Seller shall be notified of, and may be present or represented at all tests that may be made. Seller’s
liability to Purchaser or that of Seller’s Agent/Representative, arising out of the supplying of the
equipment or its use, whether based on warranty, contract, or negligence shall not in any case, exceed the
cost of correcting defects in the equipment as herein provided but shall, in all events, be limited to a
maximum of the purchase price. Upon the expiration of the applicable warranty period mentioned above,
all such liability shall terminate. The foregoing shall constitute Purchaser’s sole remedy and Seller’s sole
liability. IN NO EVENT SHALL SELLER BE LIABLE FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Register Your Warranty by Visiting
www.bacharach-inc.com
Service
Pursuant to the stated warranty, Bacharach, Inc. warrants the products to be free of manufacturers defect
for two (2) years from the date of shipment or installation and will replace any part free of charge during
that period. Labor beyond ninety (90) days of shipment or installation is subject to charge. FAILURE TO
LOCATE THE HGMSZ IN A LOCATION COMPATIBLE WITH THE CRITERIA SET FORTH IN
THIS MANUAL CONSTITUTE ABUSE OF THE EQUIPMENT AND MAY VOID THE
WARRANTY. Shipments are tracked by the factory and the purchaser will be responsible for providing
acceptable documentation to prove the installation date. FAILURE TO NOTIFY THE FACTORY
WITHIN TWO (2) WEEKS OF INSTALLATION OF THE EQUIPMENT, WILL VOID THE
COVERAGE OF THE LABOR SPECIFIED IN THE WARRANTY. Should any of the products covered
(refer to following section - Products Covered under Warranty and Service Policy) incur a failure or
damage contact the factory service department (678-423-2481) and request instructions.