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Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to
Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and installed in either the United States or
Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship
as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product which proves defective
because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is unable to
provide a replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for
the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a
consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you
own the product and the home in which the product is installed. If you purchased the product for use primarily for any other purpose,
including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Interaktiv and Retroaktiv products,
and (ii) for 5 years, with respect to AXOR, ShowerPower and Pharo products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) improper installation, improper maintenance, misuse, abuse, negligence, accident
or alteration, or (2) the use of abrasive or caustic cleaning agents or “no rinse” cleaning products, or the use of the product in any
manner contrary to the product instructions.
C. Labor or other expenses for the disconnection or return of the product for warranty service, or for installation or reinstallation of the
product.
D. Accessories or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY SERVICE
Contact your Hansgrohe retailer, or write to Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Cleaning Procedures
• Clean your faucets and shower products as and when required. Regular cleaning will prevent scale
buildup and water spotting.
• Follow the label instructions. Do not allow any cleaner to remain on the product for longer than
necessary.
• When using spray cleaners, spray first onto a sponge or cloth – do not spray directly onto the product.
• After cleaning, rinse thoroughly with clear water to remove any cleaner residue.
Important
• Soap and shampoo residue can also cause damage to the product. Rinse well with clean water after
use.
• If the surface is already damaged, harsh cleaning materials will cause further damage.