American Water Heater (A)BCG38T500-8P Water Heater User Manual


 
37
Servicing should only be performed by a Quali ed Service Agent
TROUBLESHOOTING
TEST 11: WATER HEATER SHUTTING OFF BELOW SETTING
Conditions:
Main burner ignited
Stored water is below temperature setting more than 5° F (Tank Average).
Power off
Plug disconnected from heater control board receptacle E3 and E4
E3
E4
Figure 30
TEST 11
WATER HEATER SHUTTING OFF BELOW SETTING
(Water Temperature Circuit Check - Continuity)
IF......... then............
Continuity check pin to pin of lower temperature
probe shows 1 or 0 (E4)
See Test 4.
• check wiring and plug connections to heater control board receptacle E4.
• replace lower temperature probe.
Continuity check red wire pin to red wire pin on
upper temperature sensor shows 1 or 0 (E3)
See Test 4.
• check wiring and plug connections to heater control board receptacle.
• replace upper temperature probe.
All above checks are okay • Check wiring and plug connections to heater control board receptacle.
• Replace upper temperature probe.