American Water Heater (A)BCG38T500-8P Water Heater User Manual


 
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Servicing should only be performed by a Quali ed Service Agent
TROUBLESHOOTING
4 Check molex plug connector between igniter/flame sensor assembly and control board;
Also check flame sense (12 pin) plug connection at control board.
8 FLASHES
Igniter not sensed and/or water heater not grounded.
1 Test igniter resistance. It should should be 11 - 20 ohms. Replace igniter if open
continuity.
2 Ensure that the water heater is grounded. Check all ground wires on heater and
controls.
3 Check molex plug connector between igniter/flame sensor assembly and control board.
Also check igniter (4 pin) plug connection at control board.
CONTINUOUS FLASH
Flame sensed out of sequence; continuous flame sensed for more than 5 seconds
without gas valve being energized.
1 Ensure that the gas valve is not failing to close at the end of the heating cycle.
CONTINUOUS ON
Internal control board failure.
1 Replace ignition control board.