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10 AR450S Router
C613-04045-01 REV A
Troubleshooting Installation
If you have problems installing the router, try one or more of the following:
No LEDs Light
The most likely reason is that the router is not receiving power. Check the
following:
1. Check the supply outlet’s switch is in the ON position.
2. Test the mains power outlet to verify it is working.
If the problem persists, contact your authorised Allied Telesyn distributor or
reseller.
LEDs Light Incorrectly
If the System LED stays on, the router software has encountered a fatal
condition. Contact your authorised Allied Telesyn distributor or reseller.
No Response From the Terminal
1. Is the terminal cable correct for both the terminal and the router? Test the
cable operation by connecting Txd and Rxd (pins 2 and 3) together at the
router end of the cable. Characters typed on the terminal should be echoed
back to the screen.
2. Are the terminal or terminal emulation software communication
parameters set correctly? Refer to the AR Router Hardware Reference for more
information on setting communications parameters.
3. Contact your authorised Allied Telesyn distributor or reseller for assistance.
Log in Name or Password Fails
1. Passwords are case sensitive. Check your spelling and that you are using the
right combination of upper and lowercase characters.
2. Contact your authorised Allied Telesyn distributor or reseller for assistance.
Documentation and Tools CD-ROM
The Documentation and Tools CD-ROM bundled with each router contains the
complete Document Set for your router. The CD-ROM also includes tools for
managing your router.
The Document Set includes:
■ The AR400 Series Router Safety and Statutory Information booklet, which
provides safety and statutory information.
■ This Quick Install Guide.
■ The AR400 Series User Guide, which provides an introduction to the router
and its operational features and characteristics.
■ The AR Router Hardware Reference, which provides detailed information on
the hardware features of AR routers.