1800 Series User Manual
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and/or BATTERY but in no event after the expiration of the respective warranty
period. Subject to the limitations of this policy and product type, TIC service or
TIC service representative shall repair/replace the UPS/part warranted here-
under, without charge for material, labor. If TIC determines that the requested
repair is not covered under this limited warranty policy, then TIC shall advise
customer and quote cost of repair. Repair charges shall be based on service
parts price and prevailing service charges at the time of repair.
If the case in process is a BATTERY (stand-alone and/or cabinet) TIC will use
its published Battery Diagnostic Document to evaluate warranty applicability.
First, TIC will make sure that the storage, maintenance, installation, and oper-
ating conditions were met; then the BATTERY capacity will be tested in accor-
dance with the “performance test” guidelines IEEE Std 450. If the BATTERY
fails to deliver 70% of its rated capacity it shall be deemed defective and be
replaced. Either oat or cyclic service will be used to determine the warranty
credit (as per published Battery Diagnostic Document). The typical credit ap-
plied will be as in the following table:
CREDIT FOR REPLACEMENT BATTERY WHEN APPROVED WARRANTY
Time from Shipment UPS Batteries Cost to Customer
(Months) % Credit % List Price
0-24 100 0
25-30 55 45
31-36 45 55
37-42 35 65
43-48 25 75
49-54 15 85
55-60 5 95
MODIFICATIONS
No representative, salesperson, agent, distributor, or employee of TIC is
authorized to modify any of the terms of this warranty, unless modications
are made in writing and signed by an authorized TIC ofcer.
THIS WARRANTY REPRESENTS THE ENTIRE AGREEMENT BETWEEN
TIC AND USER WITH RESPECT TO THE SUBJECT MATTER HEREIN
AND SUPERSEDES ALL PRIOR OR CONTEMPORANEOUS ORAL OR
WRITTEN COMMUNICATIONS, REPRESENTATIONS, UNDERSTANDINGS
OR AGREEMENTS RELATING TO THIS SUBJECT.
