7.11 Troubleshooting
Displayed on LCD Audible Alarm Alarm Description What You Should Do
The UPS is overloaded (in
Line Mode). More power
required than the UPS can
provide. The UPS operates
in bypass.
Remove loads from the UPS; least to
most critical. If this solves the
problem, the UPS will return to
normal operation.
Battery Test No Beeps Battery test active. No action needed.
User Notification only.
Turn off loads. Turn off UPS.
Call service @ 1-877-867-8773
UPS operating on Battery
Power and will shut down
soon due to low battery
Automatically when acceptable
power returns.
UPS operating on Battery
Power.
Save your data and perform a
controlled shutdown.
Call service @ 1-877-867-8773
Temperature.
Ensure that the UPS fans and
vents are not blocked, and that
the a
mbient temp. is < 40° C. If
problem persists call service @
Call service @ 1-877-867-8773
Call service @ 1-877-867-8773
Call service @ 1-877-867-8773
High internal DC bus
Voltage.
Turn off loads. Turn off UPS.
Call service @ 1-877-867-8773
neutral and ground.
UPS main connector has wrong
polarity. Rotate the connector
(Schuko-electric contact). UPS
installed to mai
ground. See section 5.5 for
information on how to disable
Line Abnormal 1 Beep/sec
up during auto restart.
