5 Service and Support
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Hewlett-Packard provides telephone assistance in installing, configuring, and
diagnosing the server such that one local client PC is able to log into an HP-
supported network operating system.
Assistance with additional functions, such as system design, operating system
upgrades, or performance optimization—and assistance with other technical
areas, such as cabling, non-HP hardware, or multiple operating system
environments—is available from Hewlett-Packard, resellers, or consultants at
additional charge.
For example, HP offers Network Phone-In Support Service, with a 7-day/24-hour
option for network operating systems and multi-vendor hardware. Contact your
local HP office for details.
For non-HP products, support numbers are included in the product
documentation or are available from your reseller.
Obtaining HP Repair and Telephone Support
The "Warranty and Software License" chapter of this Guide gives details of the
hardware warranty—including which HP products are covered, travel limitations,
charges for non-HP-caused service calls, etc.
Please refer to the chapter “Troubleshooting” for the steps to follow before
calling for service.
U.S. and Canada. For hardware service and telephone support, contact either:
• A participating Service Authorized HP Personal Computer Reseller.
• HP Customer Support Center (Colorado) (1 970) 635-1000
Europe. For hardware service and telephone support, contact either:
• A participating Service Authorized HP Personal Computer Reseller.
