edge switch 2/16 service manual 2–31
Diagnostics
18
Both power supplies failed and must be removed and replaced (RRP: Power Supply
on page 4-4). Perform the data collection procedure after FRU removal and
replacement.
Did replacement of both power supplies solve the problem?
NO YES
↓
The switch appears operational.
Contact the next level of support.
19
One or both power supplies appear operational, but the CTP card is not receiving DC
power. An in-card circuit breaker may have tripped due to a power surge or the CTP
card failed.
Reset the switch ("
Reset the Switch
" on page 3-36).
Did a switch reset solve the problem?
NO YES
↓
The switch appears operational.
A CTP card failure is indicated. Because the CTP card is not a FRU, replace the
switch
20
Does the embedded web server interface appear operational?
NO YES
↓
Go to step 22.
21
A Page cannot be found, Unable to locate the server, HTTP 404 - file not found,
or other similar message appears. The message indicates the web browser PC
cannot communicate with the switch because:
• The switch-to-PC Internet (Ethernet) link could not be established.
• AC power distribution in the switch failed, or AC power was disconnected.
• The switch CTP card failed.
Go to step 12.
