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Troubleshooting Directory
Use the directory below to help you locate the printing problem
you are experiencing; then work through the suggested solutions to
the problem. If the exact problem is not listed, look for one of a
similar type. Most printing problems can be corrected easily.
Paper jam problems
l Feed jam.
l Paper jam in paper input path or paper eject area.
Power supply
l Power is not being supplied to the printer.
Test print
l The test prints do not print.
Printing problems
l The printer does not print or stops printing.
l The printout is not what you expect.
•
The position of the printout is not what you expect.
Problems with graphics
l Graphic images do not print.
SelecType problems
l SelecType does not function as expected.
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Troubleshooting