1-3
Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover)
OL-13599-01
Chapter 1 Overview of Mandatory Tasks for Installing Cisco Unity
Part 2: Installing and Configuring a Voice-Recognition Server
Part 2: Installing and Configuring a Voice-Recognition Server
14. Install and configure a voice-recognition server, if applicable. See Appendix C, “Installing and
Configuring a Voice-Recognition Server.”
Part 3: Populating the Cisco Unity System with Subscriber and
Call Management Data
You do most of the tasks in Part 3 by using the Cisco Unity Administrator. (For information on logging
on to the Cisco
Unity Administrator and on using it, refer to the “Accessing and Using the Cisco Unity
Administrator” chapter of the System Administration Guide for Cisco
Unity.)
The tasks reference chapters in the System Administration Guide for Cisco Unity Release 5.x that contain
detailed information; the guide is available at
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_maintenance_guides_list.html.
15. Define system schedules:
a. Identify standard business hours.
b. Identify closed and weekend hours.
c. Create custom schedules, if necessary.
d. Identify holidays.
Refer to the “Creating and Modifying Schedules” and “Identifying Days as Holidays” sections in
the “Call Management Overview” chapter.
16. Set up phone, GUI, and TTS languages (including TTY, if applicable). Refer to the “Managing
Languages” chapter.
17. Set up third-party fax, if applicable.
18. Create a call management plan. Refer to the “Creating and Implementing a Call Management Plan”
section in the “Call Management Overview” chapter.
19. Prepare to create regular subscriber accounts. Refer to the “Issues to Consider Before Creating
Regular Subscriber Accounts” section in the “Managing Subscriber Accounts” chapter.
a. Confirm that you have the necessary permissions for creating subscriber accounts and that
Cisco
Unity is configured properly to work with the message store.
b. Confirm that you have the applicable licenses.
c. Determine password and account lockout policy for Cisco Unity phone access.
d. Determine logon, password, and account lockout policy for Cisco Unity web access.
e. Decide whether to set up enhanced phone security.
f. Review, change, and create classes of service.
g. Create restriction tables, and assign them to the appropriate class(es) of service.
h. Create public distribution lists.
i. Review, create, and modify subscriber templates. Secure phone passwords.
j. Confirm that the address book(s) listed on the System > Configuration > Subscriber Address
Books page in the Cisco
Unity Administrator contain the user data that you want to import when
you create subscriber accounts.