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TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t start Not plugged Plug in firmly, press
On/Off switch/pedal.
Poor dirt pick up 1. Full or clogged dust bag 1. Clean dust bag.
2. Clogged airflow passages 2. Clean airflow passages.
3. Dirty motor safety filter 3. Clean filter.
4. Open suction control 4. Adjust control.
5. Hole in hose 5. Replace hose.
6. Canister cover open 6. Close and latch hood.
Cleaner starts Loss of electrical connections Check electrical
but cuts off connection and plug in.
Dust bag full 1. Full or clogged dust bag 1. Clean dust bag.
2. Dirty motor safety filter 2. Clean filter.
3. Blocked airflow passage 3. Clear blockage.
Cord won’t rewind 1. Dirty power cord 1. Clean the power cord.
2. Cord jammed 2. Pull out cord and
rewind.
indicator glows
NEED HELP?
Service, if necessary, must be performed by Household Products, Inc. or Authorized Household
Appliance Service Center. The Service Center nearest you can be found in the yellow pages of
your phone book under “Appliances – Small.”
If mailing or shipping your unit, pack it carefully in a sturdy carton with enough packing material
to prevent damage. Include a note describing the problem to our Service Center and be sure to
give your return address. We also suggest that you insure the package for your protection.
ONE-YEAR WARRANTY
Household Products, Inc. warrants this product against any defects that are due to faulty material
or workmanship for a one-year period after the original date of consumer purchase. This warranty
does not include damage to the product resulting from accident or misuse, or repairs performed
by non-authorized repair shops. If the product should become defective within the warranty
period, we will repair it or elect to replace it free of charge. To honor this warranty, the product
with the corresponding registration card and/or receipt/proof of purchase are required. This
warranty gives you specific legal rights and you may also have other rights which vary from state
to state or province to province. For answers to any questions, contact your nearest Household
Products, Inc. or Authorized Household Appliance Service Center.
For the nearest service center, please see the appropriate address below.
ARGENTINA
Avenida Maipu 3850
1636 Olivos, Buenos Aires
Tel.: 0-800-8-1221
COLOMBIA
Carrera 38 No. 166-64
Santa Fe de Bogota
Tel.: 571-677-7496
COSTA RICA
Calle 20 entre Avenida 1 y 3
San José
Tel.: 506-221-6100
CHILE
Agustinas 2718
Santiago
Tel.: 562-687-1700
ECUADOR
Manuel Larrea 726 y Bogota
Quito
Tel.: 593-256-8551
EL SALVADOR
27 Calle Poniente y 25 Ave.
Norte No. 1510
San Salvador
Tel.: 503-226-0022
GUATEMALA
6 Ave. 12-27 Zona 9
Ciudad de Guatemala
Tel.: 502-232-5705
MÉXICO
Lázaro Cárdenas #18
Col. Obrera
Delegación Cuatémoc
06800 México, D.F.
Tel.: 91-800-50-833
588-93-77
• VERACRUZ
Prolongación Días Mirón #4280
(entre Violetas y Magnolias)
Col. Remes
91920 Veracruz, Ver.
Tel.: (91-29) 21-70-16
• PUEBLA
17 Norte #205
72000 Puebla, Pue
Tel.: (91-22) 46-37-26
• TORREÓN
Blvd. Independencia 95 Pte.
27000 Torreón, Coal
Tel.: (91-17) 16-52-65
• MÉRIDA
Calle 63 #459-A
(entre 50 y 52)
97000 Mérida, Yuc.
Tel.: (91-99) 23-54-90
• COATZACOALCOS
Corregidora #406
96400 Coatzacoalcos, Ver.
Tel.: (91-92) 12-13-80
• GUADALAJARA
Av. Vallarta #4901-A
Col. Prados Vallarta
45020 Zapopan, Jal.
Tel.: (91-36) 73-28-15
• QUARÉTARO
Av. Madero 139, Pte.
76000 Querétaro, Qro.
Tel.: (91-42) 14-16-60
• SAN LUÍS POTOSÍ
Pedro Moreno #100
Col. Centro
78000 San Luís Potosí, S.L.P.
Tel.: (91-48) 14-25-67
• VILLAHERMOSA
Av. Constitución #516-A
86000 Villahermosa, Tabasco
Tel.: (91-93) 12-51-11
• MONTERREY
Av. Fco. I. Madero Pte. 1820-AA
Zona Centro
64000. Monterrey, N.L.
Tel.: (91-83) 72-14-76
• CULIACÁN
Av. Nicolás Bravo #1063
80000 Culiacén, Sin.
Tel.: (91-57) 12-42-10
PANAMA
Via Brazil y Ave.
Samuel Lewis #31
Ciudad de Panama
Tel.: 507-264-2243
PERU
Calle Omega 225-231
Parque Industrial Caltao 1
Lima
Tel.: 511-451-9505
PUERTO RICO
Calle C#14
Rexco Industrial Park
Caparra Heights Station
San Juan, P.R. 00334
Tel.: 1-800-347-5117
VENEZUELA
Edif. Xerox, Piso 6
Av. Libertador, Urb. Bello Campo
Caracas
Tel.: 582-267-0590
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