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REPAIR OR REPLACEMENT PURSUANT TO THE LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER FOR ANY DEFECTS IN WHISPERKOOL PRODUCTS. WHISPERKOOL SHALL NOT BE LIABLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT
IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages or on the duration of
express and/or implied warranties, so the above limitations or exclusions may not apply to you.
WhisperKOOL’s Limited Warranty gives you specific legal rights and you may have other rights, which vary from
state to state.
4. Maintenance
The Purchaser or user is responsible for checking the coils on the condenser unit and vacuuming them every
three months to maintain them free of debris. The drain tube and the heater pan located on the evaporator unit
must also be checked and kept clean and free of debris and mold to maintain proper performance.
Mold is a natural living organism in the environment. It exists in the air in the form of microscopic spores that
move in and out of buildings through doors, windows, vents, HVAC systems and anywhere else that air enters.
Once it is discovered, mold must be addressed quickly and appropriately. Delayed or improper treatment of
mold can result in costly and recurring repairs. If you suspect you have a mold problem, it is always best to hire
a qualified and experienced mold remediation specialist.
5. User Costs and Responsibility
Responsibilities of the Purchaser, and/or items not covered under our Limited Warranty, include, but are not
limited to, the following:
(a) All initial installation costs, including, but not limited to, labor costs and the cost of any additional parts
necessary to complete the installation.
(b) Users must assure that the product is installed by a certified HVAC technician. Failure to do so will result in
Voiding the Limited Warranty.
(c) All costs incurred for the installation and/or removal of the product, or any part thereof, unless such cost has
been defined as a warranty repair prior to the work being performed.
(d) Purchasers should satisfy themselves that the product they are purchasing is suitable for their needs and
requirements.
(e) Purchasers are responsible for assuring the safety of any and all items that are kept and stored in the wine
cellar. WhisperKOOL takes no responsibility for the safety of such items in the event that the environment
becomes unsuitable for proper storage.
6. Customer Service
WhisperKOOL customer service department is available Monday through Friday, from 8:00 a.m. to 4:00 p.m.
Pacific Time and can be reached at 1-800-343-9463.
7. Troubleshooting
The customer service department is available to answer questions regarding our products and to assist in basic
troubleshooting in the event that a problem arises.
WhisperKOOL reserves the right to have a certified, WhisperKOOL-approved, HVAC technician go on site and
inspect the product if the initial trouble shooting warrants further investigation.
If after on-site inspection of the product, it appears the product may be malfunctioning due to a defect in