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For service in the U.S.
1. H you need assistance* . . .
Call our Consumer Assistance Center tele
phone number. Dial free from anywhere in the
U.S.:
l-800-253-1 301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
2. II you need service* . . .
We have a nationwide network of authorized
service companies. Our service technicians are
trained to fulfill the product warranty and provide
after-warranty service, anywhere in the United
States. To locate the authorized service company
in your area, call our Consumer Assistance
Center telephone number (see Step
1)
or look in
your telephone directory Yellow Page under:
APPLIANCES - HOUsEHOLD -
MAJOR -SERVICE L REP&m
3. ff you need replacement patis* . . .
To locate replacement parts in your area, refer to
Step 2 above or call our Consumer Assistance
Center number in Step 1.
4. If you are not satisfied with how the
problem was solve@ . . .
l Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of indepen-
dent consumer experts that voices consumer
views at the highest levels of the major appli-
ance industry.
l Contact MACAP only when the dealer and
authorized servicer have failed to resolve your
problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your action.
l When requesting assistance, please provide:
model number, serial number, date of pur-
chase, and a complete description of the
problem. This information is needed in order to
better respond to your request.