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You can order the following accessories for your air
conditioner from your local authorized dealer or by
calling 1-800-253-1301 from anywhere in the U.S.A.
You will hear a recording. Follow the instructions to
place an order.
Replacement air filters
A good, clean air filter is important for best cooling
with least energy consumption. Your air filter should be
cleaned regularly. See page 5 for cleaning
instructions. We suggest you replace your air filter
once a year.
Ordering Accessories
Installation kits
A standard installation kit is included with your air
conditioner. These special installation kits are available:
• Outside Sill Bracket Kit
• Wide-Window Kit
Heavy-duty cover
If you decide to leave your air conditioner installed during
the winter, a heavy-duty cover will help protect your air
conditioner and reduce drafts. The cover protects against
cold drafts through the unit’s air passages and protects
the cabinet from snow, rain, sleet, rust, and dust.
For a heavy-duty cover sized to fit your air conditioner,
order part #484069.
To avoid unnecessary service calls, please check the “Troubleshooting Guide” section. It may save you the cost of a
service call. If you still need help, follow the instructions below.
Call the Customer Interaction Center telephone
number. Dial toll-free 1-800-253-1301. Our consultants
are available to assist you.
When calling: Please know the purchase date, and the
complete model and serial number of your
appliance (see the "A Note to You" section).
This information will help us better respond to
your request.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances
• Installation information
• Use and maintenance procedures
• Accessory and repair parts sales
• Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.)
• Referrals to local dealers, service companies, and
repair parts distributors
Our service technicians are trained to fulfill the product
warranty and provide after-warranty service, anywhere in
the United States.
To locate the authorized service company in your area,
you can also look in your telephone directory Yellow
Pages.
If you need to order replacement parts, we
recommend that you only use factory-authorized parts.
These parts will fit right and work right, because they
are made to the same exacting specifications used to
build every new appliance.
To locate factory-authorized parts in your area, call our
Customer Interaction Center telephone number, your
nearest authorized service center, or Factory Service
at 1-800-442-1111.
Requesting Assistance or Service
If you need assistance or service
If you need replacement parts
If you need further assistance, you can write to ask
any questions or tell us about your concerns to:
Whirlpool Corporation
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2629
Please include a daytime phone number in your
correspondence.
For further assistance