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Troubleshooting
Unit fails to heat up. Red Power
Indicator Light DOES NOT
illuminate.
Unit fails to heat up. Red Power
Indicator Light DOES illuminate;
green Heating Indicator Light DOES
NOT illuminate.
Steam output is weak or intermittent.
Unit heats up, but fails to steam. Both
red Power Indicator Light and
green Heating Indicator Light DO
illuminate.
NOTE: Always allow sufcient
time for unit to heat up and begin
producing steam.
Excessive moisture left on oor
during mopping.
NOTE: It is normal for some
amount of moisture to be left
behind. Allow oor some time to
air-dry once mopping is complete.
Unit is not plugged in.
No water in Boiler.
Mineral build-up in unit.
Mineral build-up in unit.
Household circuit breaker / ground
fault interrupter has tripped or blown
a fuse.
Unit is damaged or otherwise in
need of repair.
Unit is damaged or otherwise in
need of repair.
Unit’s main power is not on.
Water level in Boiler is running low.
Microber Pad has become
saturated with moisture.
Boiler has been overlled.
Plug power cord into electrical outlet.
Refer to Adding Water procedure
on Page 8 to ll Boiler.
Refer to Mineral Build-up section on
Page 11 for cleaning procedure.
Refer to Mineral Build-up section on
Page 11 for cleaning procedure.
Reset circuit breaker / ground fault
interrupter, or replace fuse. For
assistance, contact a licensed electrician.
Immediately cease usage and unplug.
Contact Consumer Service for
assistance (see Page 13 for details).
Immediately cease usage and unplug.
Contact Consumer Service for
assistance (see Page 13 for details).
Press On/Off Switch until it clicks.
Refer to Relling procedure on
Page 8 to rell Boiler.
Remove pad and replace with a
fresh dry one. To purchase
additional Pads, contact Consumer
Service (see Page 14 for details).
Filling Boiler with more than 10 oz.
(300 ml.) of water interferes with
steam production, resulting in water
condensation in steam.
Drain some water out of Boiler.
Always use included Measuring Cup
to ll Boiler with correct amount of
water (see Page 8 for details).
PROBLEM POSSIBLE CAUSE SOLUTION
Floor surfaces appear cloudy or
streaky after steaming.
Microber Pad is dirty / oversaturated.
Hard water residue on oor.
Replace pad with a clean dry one.
Switch to distilled water.