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8. Troubleshooting
8.1 Troubleshooting
To troubleshoot your vacuum, see Table 8-1 below.
Note: Always turn off the vacuum and disconnect the power cord from the electrical outlet before troubleshooting or servicing.
Table 8-1 Troubleshooting Your Vacuum
Problem Possible Cause Possible Solution Reference
Vacuum cleaner
will not run, or
runs intermittently
Switch not “ON” on Canister. Toggle switch to “ON” on canister. 6.3
Switch not “ON” on Hose/Handle. Toggle switch to “ON” on hose handle. 6.4
No voltage at wall electrical outlet.
Try a different electrical outlet or contact a
licensed electrician.
N/A
Power cord not securely plugged in. Plug power cord securely in wall electrical outlet. 6.2
Poor Suction:
Canister /
Sanitizing Power
Head
Filter(s) are dirty or clogged. Clean or replace filters. 7.1—7.6
Dirt Cup is full. Empty Dirt Cup. 7.1
Blockage in Sanitizing Power Head
Syphon, Wand or Hose.
Carefully remove blockage. N/A
Suction power controls open.
Slide Suction Control Slider to maximum position
and Airflow Selector to closed position; set Floor
Selector for bare floors.
6.3—6.5
Loose hose or wand connection.
Check that all hose and wand connections are
secured properly.
5.1—5.3