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TROUBLESHOOTING
GUIDE
14
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run
Cleaner won’t pick up
or low suction
Dust escaping from
cleaner
Cleaner tools won’t
pick up
Headlight not working
Dirt container won’t
lock into place
Brushroll not rotating
1. Plug unit in firmly.
2. Check fuse or breaker in home.Replace fuse/reset breaker.
3. Take to service center or call 1- 877-VAX-USA-9 (1-877-829-8729).
4. Allow cleaner to cool - Pg.4.
1. Review dirt container removal & replacement - Pg.10 & 12.
2. Empty dirt container - Pg.10.
3. Turn on brushroll - Pg.7.
4. Remove HEPA filter and clean - Pg.10-12.
5. Remove dirt container and cleaning wand then check hose inlets for obstructions - Pg.10.
6. Review cleaning wand installation - Pg.6.
1. Empty dirt container - Pg.10.
2. Review dirt container removal & replacement - Pg.10 & 12.
3. Review cleaning wand installation - Pg.6.
4. Review filter removal & replacement - Pg.10.
1. Remove dirt container and cleaning wand then check hose inlets for obstructions - Pg.10.
2. Empty dirt container - Pg.10.
3. Clean filter - Pg.11 & 12.
4. Review dirt container removal & replacement - Pg.10 & 12.
1. Replace bulb - Pg.13.
2. Call 1- 877-VAX-USA-9 (1-877-829-8729) for nearest authorized VAX
®
Dealer.
1. Remove and realign lid - Pg.11.
2. Realign tab - Pg.12.
1. Unplug unit.Remove debris from brushroll.
2. Slide brushroll ON/OFFswitch to the ON position to activate brushes.
3. Press brushroll reset button - Pg.7.
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
CUSTOMER SERVICE 1-877-VAX-USA-9 (1-877-829-8729)
In the event that further assistance is required,see your Yellow Pages for an authorized VAX
®
Dealer. Costs of any transportation to and from any place of repair are to be paid by the
owner. The service parts used in this unit are easily replaced and readily available from an authorized VAX
®
Dealer or retailer. Always identify your cleaner by the model number and
manufacturing code when requesting information or ordering replacement parts. (The model number appears on the bottom of the cleaner.)
1. Power cord not firmly plugged into outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
4. Thermal Protector activated.
1. Dirt container not installed correctly.
2. Dirt container full.
3. Brushroll not on.
4. Dirty/clogged filter.
5. Dirt passage clogged.
6. Cleaning wand not installed correctly or misaligned.
1. Dirt container full.
2. Dirt container not installed correctly.
3. Cleaning wand not installed correctly or misaligned.
4. Filter not installed completely.
1. Dirt passage clogged.
2. Dirt container full.
3. Filter clogged.
4. Dirt container not installed correctly.
1. Bulb burnt out.
2. Loose electrical wires.
1. Dirt container lid not aligned properly.
2. Alignment tab not aligned.
1. Brushes clogged.
2. Brushroll switch in OFF position.
3. Brushroll needs to be reset.
WARNING:TO REDUCE THE RISK OF FIRE,ELECTRIC SHOCK,OR INJURY,UNPLUG CLEANER BEFORE SERVICING.