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14 USSC
1. Problem:
Smoke puffs from furnace
Solution:
A. Check chimney draft. Check for blocked chimney
or ue pipe. Use mirror to check chimney clearance.
B. Check ash pit — if it is too full, empty.
C. Make sure all of chimney mortar connections are
airtight.
D. Check ash drawer. Make sure it’s airtight.
E. Check chimney for possible down-draft caused
by taller surrounding trees or objects. Correct with
proper chimney vent cap.
F. Check the possibility of a cold chimney forcing cool
gases backward. Remedied by properly insulating
chimney with non-combustible liner — non-combus-
tible insulation.
G. Fuel may be too green.
H. Make sure no other fuel burning devices are con-
nected to the chimney impairing the draft.
I. Check chimney draft, it should be .06 inches of
water column. This service is provided by a certied
chimney sweep.
2. Problem:
Inadequate heat being delivered to your home
Solution:
A. Check home insulation — is it adequate?
B. Check hook-up to furnace — is it installed correctly?
C. Cool air inlet may be inadequate.
D. Your wood fuel may be too low grade. Hardwoods
are recommended.
E. Make sure your hot air duct (and other duct work)
is airtight.
F. Is air to the blower available?
3. Problem:
Excess smoke or ames coming out door when refueling
Solution:
A. Wait 15 seconds and open door SLOWLY — then
refuel.
B. Check length of ue pipe to chimney.
C. Make sure chimney cap is not too close to the top
of the chimney.
D. Check chimney draft — make sure chimney ue
pipe is clean and chimney is of adequate height.
E. Make sure you’re not suffocating the re with exces-
sive amounts of unburned wood.
F. Slide bafe should be pulled out prior to load door
opening.
4. Problem:
Distribution blower vibrating
Solution:
A. Tighten blower wheel to motor shaft.
B. Check for bad fan bearings.
5. Problem:
Distribution blower continues to run or will not run
Solution:
A. Check fan limit or heat sensor and cable.
B. Check to see that blower is properly wired.
(See Wiring and Assembly Instructions).
C. Check fuse box or power source.
D. Check power supply.
6. Problem:
Motorized draft stays open or will not close
Solution:
A. Check wiring.
B. Check thermostat or thermostat wire for short.
C. Make sure temperature is calling for heat.
7. Problem:
Odor from rst re
Solution:
A. The odor from new steel should disappear in a few
hours.
B. If the odor remains, call you dealer immediately. A
bad weld can cause a fume leak.
8. Problem:
Excessive Creosote
Solution:
A. Check the grade of wood you are burning.
B. Make sure your unit is serviced by its own proper
chimney.
C. Check length of ue pipe and its connections.
D. Make sure you are burning the smallest, hottest re
to adequately heat your home.
E. Also see Solutions to Problem number 1.
9. Problem:
If the re goes out or does not hold over night
Solution:
A. Poor Draft.
B. Incorrect damper settings.
C. Improper ring methods if burning coal.
D. More combustion air needed.
E. Coal not sized to the furnace. We recommend 1”
to 3” diameter pieces of coal.
F. Ashes, if allowed to accumulate in the ash pit, will
not allow passage of the required air for combustion.
Keep ash pit clean.
G. This furnace is not to be used with an automatic
stoker unless so certied.
TROUBLE SHOOTING AND PROBLEM SOLVING