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| TROUBLESHOOTING |
Symptom Possible Reason Possible Solution
Unit does not turn on • Unit not plugged in • Plug unit in
• No power at outlet • Try a different outlet
Little or no mist is produced • Unit not plugged in • Plug unit in
• No power at outlet • Try a different outlet
• No or less water in tank • Fill the water tank
• Unit is not level • Set unit on a flat level surface
• Water tank is not on properly • Position the points to meet
at center
• Water Tank Cap is clogged • Push the water tank cap
spring to release water from
the tank. Rinse the tank and
change the water.
• Wrong button was pushed or • Push the water tank cap
wrong setting was chosen spring to release water from
the tank. Rinse the tank and
change the water.
Smelly mist • New machine • Clean the unit before use and
let stand for 12 hours
• Dirty water or stale water • Replace the water with clean
Vibrating noises • Tank in incorrect position • Position the points to meet
at the center
• No or less water in tank • Fill the Water Tank
• Unit is not level • Set unit on a flat level surface
White dust on surfaces • Hard water used • Use distilled water
• Unit is dirty • Perform weekly maintenance