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If you run into any problem using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer or local
authorized Sony service facility. If “C:ss:ss” appears on the screen, the self-diagnosis display
function has worked. See page 106.
In the recording mode
Symptom Cause and/or Corrective Actions
• The POWER switch is set to OFF (CHARGE) or VCR.
c Set it to CAMERA. (p. 24)
• The tape has run out.
c Rewind the tape or insert a new one. (p. 22, 36)
• The write-protect tab is set to expose the red mark.
c Use a new tape or slide the tab. (p. 23)
• The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at least 1
hour to acclimatize. (p. 123)
• While being operated in CAMERA mode, your camcorder has
been in the standby mode for more than 3 minutes.
c Set the POWER switch to OFF (CHARGE) and then to
CAMERA again. (p. 24)
• The battery pack is dead or nearly dead.
c Install a fully charged battery pack. (p. 14, 15)
• The viewfinder lens is not adjusted.
c Adjust the viewfinder lens. (p. 29)
• STEADYSHOT is set to OFF in the menu settings.
c Set it to ON. (p. 92)
• 16:9 WIDE is set to ON in the menu settings.
c Set it to OFF. (p. 92)
• FOCUS is set to MANUAL.
c Set it to AUTO. (p. 61)
• Shooting conditions are not suitable for autofocus.
c Set FOCUS to MANUAL to focus manually. (p. 61)
• The LCD panel is open.
c Close the LCD panel. (p. 26)
• The tape is the standard 8 tape.
c Use Hi8 /Digital8 tapes. (p. 116)
• The contrast between the subject and background is too high.
This is not a malfunction.
• This is not a malfunction.
• Slow shutter, low lux or Super NightShot mode is activated.
This is not a malfunction.
— Troubleshooting —
English
Types of trouble and their solutions
START/STOP does not operate.
The power goes off.
The image on the viewfinder screen
is not clear.
The autofocusing function does not
work.
The SteadyShot function does not
work.
The picture does not appear in the
viewfinder.
You cannot record in the LP mode.
A vertical band appears when you
shoot a very bright subject.
Some tiny white spots appear on the
screen.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.