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Warranty Information
Troubleshooting
Problem Possible cause Corrective action
Vacuum will not stop Hose improperly
inserted into vacuum
inlet
Ensure that the hose end is
properly placed in the
vacuum inlet: the tab on
the hose should fit into the
slots on the inlet, to ensure
adequate contacts for the
hose switch to function (see
page 14).
Defective on/off hose If the hose is properly placed
in the vacuum inlet, and
the unit continues running
despite the fact that the hose
switch is in the “off” position,
have the hose checked by a
service center.
Low voltage wire not
connected properly
While vacuum is on, unplug
low voltage wires from unit.
If vacuum stops, there’s a
faulty low voltage wire.
Contact your installer or
authorized service center.