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E-18
TROUBLESHOOTING
Before calling for service, please review the Troubleshooting chart below, since the problem may not
be a unit malfunction.
SYMPTOM REMEDY(not a malfunction)
Odors and smoke are not removed.
• Clean or replace the fi lters if they appear to be heavily
soiled.
(See E-13,17)
The Clean Sign illuminates green
even when the air is impure.
• The air could be impure at the time the unit was plugged
in.
Unplug the unit, wait one minute, and plug the unit in
again.
The Clean Sign illuminates orange
or red even when the air is clean.
• Sensor operation is affected if the odor sensor openings
are dirty or clogged. Gently clean the sensor openings.
(See E-13)
A clicking or ticking sound is heard
from the unit.
• Clicking or ticking sounds may be audible when the unit
is generating Plasmacluster ions.
The discharged air has an odor.
• Check to see if the fi lters are heavily soiled.
• Clean or replace the fi lter.
• Plasmacluster Air Purifiers may produce a slight odor.
This is normal and is a result of the Plasmacluster Ions
refreshing the air.
The unit does not operate when
cigarette smoke is in the air.
• Is the unit installed in a location that is difficult for the
sensor to detect cigarette smoke?
• Are the sensor openings blocked or clogged?
(In this case, clean the openings.) (See E-13)
Filter Indicator Light is illuminated.
• After cleaning or replacing the fi lters, connect the power
cord to an outlet and press the Filter Reset Button for 3
seconds.
(See E-13)
The Humidify Mode Indicator Light
does not illuminate when the tank
is not empty.
• Check Styrofoam fl oat for impurities. Clean the Humidi-
fying Tray. Ensure unit is located on a level surface.
Check to see if the Humidifying Tray and Water Tank
are correctly installed.
Water level in the tank does not
decrease or decreases slowly.
• Check to see if the Humidifying Tray and Water Tank are
correctly installed. Check the Humidifying fi lter.
• Clean or replace the fi lter when it is heavily soiled.
(See E-15, E-16, E-17)
The Clean Sign lights change
colour frequently.
• The Clean Sign lights automatically change colors as
impurities are detected by the sensor.
Flashing of the Fan Speed Indicator
Light 'LOW'.
• Abnormal fan motor.
•
Turn power OFF to cancel the
error display, wait one minute,
and then turn power ON.