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TROUBLE SHOOTING GUIDE
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner Won’t
Run
1. Not properly plugged into wall
outlet.
2. No electricity in wall outlet.
3. On/Off switch not turned on.
4. Motor thermostat tripped.
1. Plug in firmly.
2. Reset circuit breaker or replace
fuse.
3. Push on/off switch to on
4. Reset motor thermostat.
Cleaner Won't
Pick Up
1. Full or clogged dust cup.
2. Wrong carpet height setting.
3. Clogged air path.
4. Clogged hose.
5. Broken belt.
6. Telescopic wand not inserted
fully.
7. Dirty filters.
1. Clean dust cup.
2. Adjust setting.
3. Remove obstruction.
4. Remove obstruction.
5. Replace belt.
6. Push telescopic wand in
securely.
7. Clean / change filters
Cleaner Picks
Up Moveable
Rugs Or
Pushes Too
Hard
1. Wrong carpet height setting. 1. Adjust setting.
Agitator Does
Not Turn
1. Broken belt.
2. Belt installed incorrectly.
1. Replace belt.
2. Check belt changing.
Air Flow
Restricted With
Attachment
Use Sound
Changes
1. Attachment use restricts air flow.
2. New carpet debris clogging air
path.
1. Open the manual suction control
on the handle of the flexible hose.
2. Remove obstruction.
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