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14 TOLL FREE: 1-800-798-7398 15www.sharkclean.com 15www.sharkclean.com
Euro-Pro Three-Year (3) Limited Warranty
EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period
of three (3) years from the date of the original purchase, when utilized for normal household use, subject to the
following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period,
return the complete appliance and accessories, freight prepaid to:
• U.S.: EURO-PRO Operating LLC
For customer service support call 1-800-798-7398
or visit www.sharkclean.com
•Canada: EURO-PRO Operating LLC
4400 Bois Franc, St. Laurent, Québec H4S 1A7
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or
replace it free of charge. Proof of purchase date and $19.95 to cover the cost of return shipping and handling must
be included.*
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require
replacement are specifically excluded from warranty.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit
at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been
tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse,
abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover
damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product
or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional
warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly
assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental
or consequential damages of any nature whatsoever. Some states do not permit the exclusion or limitation of
incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase
date and to attach tag to item before packing with your name, complete address and phone number
with a note giving purchase information, model number and what you believe is the problem
with item. We recommend you insure the package (as damage in shipping is not covered by your
warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly
striving to improve our products, therefore the specifications contained herein are subject to change
without notice.
Product Registration
Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark
®
product within ten
(10) days of purchase. You will be asked to provide the store name, date of purchase and model number along with
your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering
you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying
instructions.
Troubleshooting Guide
PROBLEM POSSIBLE REASONS & SOLUTIONS
Vacuum is not
picking up dirt.
Check Filters to see if they need cleaning. Follow instructions for rinsing and
drying the Filters before re-inserting back into the Vacuum. (See “Maintenance”
sections for instructions.)
Dust Cup may be full; empty Dust Cup.
Check Hose, Hose connections and accessories for blockages; clear blockages if
required.
If Dust Cup is empty, and attachment inlets are clear, check for other blockages.
(See “Checking for Blockages” for instructions.)
Airflow is restricted. No
suction or light suction.
Check Filters to see if they need cleaning. Follow instructions for rinsing and
drying the Filters before re-inserting back into the Vacuum. (See “Maintenance”
sections for instructions.)
Dust Cup may be full; empty Dust Cup.
Check Hose and Hose connections for suction strength; clear blockages if
required.
If Dust Cup is empty, and attachment inlets are clear, check for other blockages.
(See “Checking for Blockages” for instructions.)
Vacuum turns off on its
own.
This vacuum cleaner is equipped with a motor protective thermostat. If for some
reason your vacuum overheats, the thermostat will automatically turn the unit off.
Should this occur, perform the following steps to restart the motor thermostat:
1.
Press down on the Power Button to turn the Canister Vac off.
2.
Unplug the vacuum.
3.
Empty the Dust Cup and clean Filters. (See “Maintenance” sections for
instructions.)
4.
Check for blockages in hose, accessories and inlet opening. (See “Checking for
Blockages” for instructions.)
5.
Allow the unit to cool for a minimum of 45 minutes.
6.
Plug in the vacuum.
7.
Press the Power Button again to restart the vacuum.
Note: If vacuum still does not start, contact Customer Service at:
1-800-798-7398.
NOTE: This appliance has no serviceable parts. Please contact Customer Service at 1-800-798-7398.