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BEFORE CALLING FOR SERVICE
Save time and money m Check this list before you call for service.
To eliminate unnecessary service calls, first, read all the Instructions in this manual carefully. Then, if you have a
problem, always check this list of common problems and possible solutions before you call for service.
if you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When
calling, have this manual, the Repair Parts List, model number and purchase date handy.
PROBLEM POSSIBLE CAUSE DON'T CALL FOR SERVICE
UNTIL YOU CHECK
• Range does not work; . No power to range • Check power cord to be sure it is
totally inoperative plugged in.
• Cooktop burners and oven • • Check installation section in this
burners do not work manual.
Oven burners can
not be lit during a
power failure,
• Ticking sound of spark
igniter persists after burner
lights
• Cooktop burner does not
work; oven OK
Foods do not bake properly
Range not properly
grounded or polarized; This
can affect spark ignition
Controls not set correctly
Gas not turned on
_ Warning: Lighting gas
burners with a match is
dangerous. You should
match light the cooktop
burners only in emergency•
Spark igniter not de-activated
. Soil clogging holes (ports) in
burner or burner not as-
sembled properly
• Improper operation of control
• Oven not preheated long
enough
• improper rack or pan place-
ment
• Oven vent blocked or cov-
ered
• improper use of foil
• Improper temperature setting
for utensil used
. Recipe not followed
• improper thermostat calibra-
tion
Range and oven rack not
level
Using improper cookware
• Check operating instructions in this
manual.
• To check ifthe gas Is turned on, Itght the
cooktop burners with a match by fol-
lowing the steps |n the ignition section
of this manual. I1 the burners do not
light, check the shut-off valve in the
lower compartment (see installation
section) and the main gas shut-off valve
to be sure they are in the open position.
• Turn burner off and relight. Some tick-
Ing is normal° If ticking is excessive,
call for service.
See the removable cooktop burner sec-
tion and the cleaning tips in this manual.
• Be sureto push knob in while turning.
• Be sure to preheat:
for 10 mlnutes_
. Maintain uniform air space around pans
and utensils; see oven cooking section,
• Be sure oven vent (in panel behind
cooktop) is not blocked,
Foil use not recommended,
• Reducetemperature 25 degrees for glass
or dullldarkened pans,
, Is recipe tested and reliable?
• Check oven temperature adjustment
procedures (next page),
• Checklnstallation Instructions for lev-
eling instructions,
• See oven cooking section.
16 NGSER06-1