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Troubleshooting _41
Troubleshooting
05 TROUBLESHOOTING
CHECKLIST BEFORE SVC CALLS
SYMPTOM CHECKLIST MEASURE TO TAKE
Robotic vacuum
cleaner cannot
find the charger.
•
Check whether the power
plug of the charger is plugged
correctly into the outlet.
•
If there are any obstacles within
a range of about 1m in front of
the charger and about 0.5m
range to the left and right of the
charger, you should remove the
obstacles.
•
If there are any foreign
substances on the change pin,
wipe them off with a dry towel.
•
Is the VIRTUAL GUARD installed
near the charger?
•
Move the VIRTUAL GUARD to
another place so that the robotic
vacuum cleaner can charge
automatically.
•
Is the distance detection
sensor of the VIRTUAL GUARD
facing the charger?
•
Change the direction of the
VIRTUAL GUARD or set the
distance to an appropriate value.
Robotic vacuum
cleaner passes
through the
VIRTUAL GUARD.
•
Are the batteries of the VIRTUAL
GUARD worn out?
•
Replace the batteries.
(2 type D (LR20) alkaline
batteries)
•
Is the VIRTUAL GUARD set to
Guard (virtual door) mode?
•
Set the VIRTUAL GUARD to
Fence (virtual wall) mode.
•
Is the Mode lamp turned off?
•
Check if the VIRTUAL GUARD
is turned off and then set the
VIRTUAL GUARD to a desired
mode.
The battery
usage time of the
VIRTUAL GUARD
is too short.
•
Are you using manganese drycell
batteries?
•
Replace the batteries with new
alkaline batteries.
(2 type D (LR20) alkaline
batteries)
DJ68-00518G(SR8845)(EN)-0.0.indd 41 2010.2.9 2:54:22 PM