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Troubleshooting
Symptom Remedy
Thermostat does not turn Check wiring.
on system. (See Installing Item 8625
Thermostat)
Thermostat turns on and off too Increase temperature differential.
frequently. (See Programming Guide)
System fan does not operate Move the Electric/Gas switch to
properly. either gas or electric, to match
system. (See Installing Item
8625 Thermostat)
Time shown on display is not the Change time of day setting.
current time of day. (See Programming Guide)
Thermostat does not Thermostat may not have been
follow program. programmed in HEAT or COOL
position. Verify program.
Check AM/PM indicators at time
of day and programmed time
changes.
(See Programming Guide)
Verify program and day of week
are correct.
(See Programming Guide)
If problems with thermostat cannot be resolved, call:
Technical Support: (800) 445-8299
Monday-Friday 7:30-5:30 CST
For after hours service, a 24-hour
automated help line is available.
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