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TROUBLESHOOTING
PROBLEM
EXPLANATION
SOLUTION
Does
steam go
out from
the boiler?
It may happen that, while filling the
tank, some water overfills the cap and
flows inside the boiler wetting the
insulating material
In order to solve the problem, we suggest
using the machine as usual so that the
insulating material dries up in about one
hour through the heat of the machine. In
case you still have this problem after one
working hour, please contact the service
centre.
Does the
steam iron
leak steam
mixed with
water?
1) While filling the tank you may have
poured too much water into it.
2) The iron plate has to be hot before
the steam passage
1) The problem will go on until the excess
water is emptied. Keep the steam button
depressed until the water in the tank is at
the correct level.
2) Please check that the temperature knob
is on the right position: “cotton
°°°)”
There is
no steam
coming out
of the
iron?
1) The steam knob (where supplied)
might be closed
2) The iron switch might be off
3) The boiler switch might be off
4) The water might be used up.
1) Open the steam knob anticlockwise.
2) After the iron switch comes on, wait for 4
minutes so that the iron plate gets hot.
3) After the boiler switch comes on, wait for
10 minutes so the boiler produces steam.
4) Fill it following the instructions carefully.
Does the
ironing
board get
wet?
1) The ironing board cover might not
be able to absorb the steam
completely
2) The steam iron leaks steam mixed
with water (Check by spraying some
steam on a dry cloth)
1) You might use a thicker cover (or two
covers) so to create a thicker surface to
absorb the steam better. In case you are
using a vacuum table, switch on the
vacuum function each time you are using
the steam
2) See # 2
Does the
steam leak
dirty
water?
Some dirty might have gone into the
tank with the water and it is given off
from the iron.
Fill the empty tank with 1 liter of water,
screw the cap up, shake it, unscrew the
cap and empty the tank. Repeat the action
until the water is cleaned. We do not
recommend the use of any additive to pour
in the tank. Before ironing again spray
some steam on a cloth until clean steam
comes out.