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Regency F38-2 Freestanding Gas Heater
23
WARRANTY
Exclusions:
This limited Lifetime Warranty does not extend to or include paint,
door or glass gasketing or trim. It does not cover installation
and operational related problems such as over-fi ring, downdrafts
or spillage caused by environmental conditions, nearby trees,
buildings, hilltops, mountains, inadequate fl ueing or ventilation,
excessive offsets, negative air pressures caused by insuffi cient
make up air, mechanical systems such as furnaces, fans, clothes
dryers etc.
The warranty does not extend to any part or parts which show
evidence of misuse or abuse, neglect, accident or lack of main-
tenance.
Products made by other manufacturers and used in conjunction
with the operation of this appliance without authorization from
Regency, may nullify your warranty on this product.
Regency Industries Ltd., shall in no event be liable for any special,
indirect consequential damages of any nature whatsoever which
are in excess of the original purchase price of the product. Any
alteration to the unit which causes sooting or carbonning that
results in damage to the exterior facia is not the responsibility
of Regency Industries Ltd.
General:
It is essential that all submitted claims provide all of the neces-
sary information including purchase date, serial #, type of unit
and part or parts requested.
Regency Fireplace Products are designed with reliability and
simplicity in mind. In addition, our internal Quality Assur-
ance Team carefully inspects each unit thoroughly before it
leaves our door. Regency Industries Ltd. is pleased to extend
this limited lifetime warranty to the original purchaser of a
Regency Product.
The Warranty: Lifetime
Covered under the agreement are the following components:
Combustion chamber, heat exchanger, burner tubes, logs,
embers, glass (thermal breakage) and all gold plating (against
defective manufacture).
The above will be covered for parts and labour for the fi rst fi ve
years and parts only thereafter.
Electrical components such as fans, switches, wiring, thermodiscs,
remote control, thermopiles, thermocouples and gas valves are
covered for one year from the date of purchase.
Conditions:
All installations must be performed by an authorised gas fi tter
and installed according to all applicable local and national codes.
Also, all service work must be carried out by an authorised gas
service person. It is the responsibility of the installer to ensure
that the appliance is fi ring as per rating plate. Any part or parts
of this unit which in our judgement show evidence of such defect
will be repaired or replaced at Regency's option, through an
accredited distributor or agent provided that the defective part
be returned to the distributor or agent Transportation Prepaid,
if requested. In areas where there is not an approved service
agent or the closest approved service agent is situated more
than twenty-fi ve (25) kilometres from the installation, Australian
Heating Distributors are not obliged to arrange warranty repairs
and travel and/or additional labour charges will apply.
DISTRIBUTORS: Western Australia Eastern Australia
AUSTRALIAN HEATING DISTRIBUTORS FIREPLACE PRODUCTS AUSTRALIA PTY. LTD.
31 CLUNE STREET 21-23 SOUTH LINK BLVD.
BAYSWATER, WA 6053 DANDENONG, VIC 3175
SERVICE AGENTS:
HEARTH HOUSE SERVICE
31 CLUNE STREET
BAYSWATER, WA 6053
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY VERIFICATION
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY WARRANTY
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.