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LIMITED PARTS WARRANTY
COMMERCIAL BOOSTER HEATER
SCOPE:
Raypak, Inc. ("Raypak") warrants to the owner that all parts of this booster heater, excluding controls and pump, will
be free from failure under normal use and service for the specified warranty periods and subject to the conditions set forth
in this Warranty. The Warranty is effective from date of original booster heater installation and satisfactory proof of the original
installation date, such as installer invoice, is required. THIS WARRANTY WILL BE VOID IF THE HEATER IS NOT
INSTALLED IN ACCORDANCE WITH LOCAL CODES AND ORDINANCES OR IF THE HEATER RATING PLATE IS
ALTERED OR REMOVED OR IF THE HEATER IS MOVED FROM ITS ORIGINAL PLACE OF INSTALLATION.
HEAT EXCHANGER WARRANTY:
• Five (5) Years. This includes only the copper and bronze waterways.
•
Twenty (20) Years against "Thermal Shock" (excluded, however, if caused by booster heater operating at large
changes exceeding 150°F between the water temperature at intake and booster heater temperature, or
operating at booster heater temperatures
exceeding 200°F).
TOTAL FIVE YEAR STAINLESS STEEL TANK WARRANTY:
• First Year: Raypak will replace the tank if it fails under normal use and service.
• 2nd thru 5th Year: Raypak will replace the tank if it fails under normal use and service, provided that the owner must
pay Raypak a portion of the published list price in effect at the time notice of the failure is given.
REPLACEMENT PRICE) REPLACEMENT PRICE
YEAR OF CLAIM (PERCENT OF LIST PRICE YEAR OF CLAIM (PERCENT OF LIST PRICE)
2 20% 4 60%
3 40% 5 80%
ANY OTHER PART MANUFACTURED BY RAYPAK:
One (1) Year Warranty, or eighteen (18) months from date of factory shipment based on Raypak's records,
whichever comes first.
PARTS REPLACEMENT
Under this Warranty, Raypak will furnish a replacement for any failed part. Verification of the in-warranty failure will be
made through inspection by a local recognized and certified service agency or the local Raypak representative at Raypak's
option. The replacement part will be warranted for only the unexpired portion of the original warranty. Raypak makes no
warranty whatsoever on the controls and the pump, but Raypak will apply any such warranties as may be provided to it by
the part's manufacturer.
LABOR CHARGES
Labor charges to replace any failed part during the first 90 days of this Warranty, will be paid by Raypak. Service must
be performed by a recognized and certified service agency during normal working hours. All other costs are excluded from
this warranty and are the owners responsibility.
ADDITIONAL WARRANTY EXCLUSIONS:
This Warranty does not cover failures or malfunctions resulting from:
1. Failure to properly install, operate or maintain the booster heater in accordance with our printed instructions;
2. Abuse, alteration, accident, fire, flood and the like;
3. Sediment or lime buildup, freezing or other conditions causing inadequate water circulation;
4. High velocity flow exceeding booster heater design rates;
5. Failure of connected systems devices, such as pump or controller;
6. Use of non-factory authorized accessories or other components in conjunction with the booster heaters.
7. Failure to eliminate air from, or replenish water in, the connected water system;
8. Chemical contamination of combustion air or owner's use of chemical additives to water.
TO MAKE A WARRANTY CLAIM:
Promptly notify the selling dealer, supplying model and serial numbers and description of the problem. The dealer must
then notify it's Raypak distributor for instructions regarding the claim. If the dealer is not available, contact SERVICE
MANAGER, at the address listed below. In all cases, proper authorization must first be received from Raypak before any part
is replaced. Any replaced part must be made available to Raypak in exchange for replacement.
EXCLUSIVE WARRANTY - LIMITATION OF LIABILITY:
This is the only warranty given by Raypak. No one is authorized to make any other warranties on Raypak's behalf. ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED. Some States do not allow
limitations on how long an implied warranty lasts, or for the exclusion or incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH
VARY FROM STATE TO STATE.
The sole remedy against Raypak with respect to defective parts shall be as provided in this Warranty. It is agreed that Raypak
shall have no liability, whether under this Warranty, or in contract, tort, or otherwise, for any special, consequential, or
incidental damages.
RAYPAK, INC., 2151 Eastman Avenue, Oxnard, CA 93030 (805) 278-5300
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