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August 20, 2009
250-7251G
Page 27
Castile Pellet Insert
H. Frequently Asked Questions
Odors and vapors released during initial operation.
• Curing of high temperature paint.
•
Open windows for air circulation.
Odors may be irritating to sensitive individuals.
CAUTION
ISSUES SOLUTIONS
1. Metallic noise. 1. Noise is caused by metal expanding and contracting as
it heats up and cools down, similar to the sound pro-
duced by a furnace or heating duct. This noise does not
af
fect the operation or longevity of your appliance.
2. Ash buildup on glass. 2. This is normal. Clean the glass.
3. Glass has turned dirty. 3. Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce
less. The more it burns on low the more frequent clean-
ing of the glass is required.
4. Fire has tall fl ames with black tails and is lazy. 4. The feed rate needs to be reduced or the fi repot needs
cleaning. Heat exchanger or exhaust blower needs
cleaning.
5. Smokey start-up or puffs of smoke from the airwash. 5. Either the fi repot is dirty or there is too much fuel at
start-up and not enough air. Close down feed rate 1/4
(6mm) inch at a time until this no longer happens.
6. Large fl ame at start-up. 6. This is normal. Flame will settle down once the fi re is
established.