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16
TROUBLESHOOTING
REMEDY
WARNING:Make sure that power
is turn off before proceeding....
WARNING: Turn off and let cool
before servicing. Only a qualified
service person should service and
repair fireplace.
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
When pressing the button of ignitor
button is pressed, there is spark at
ODS/pilot but no ignition
OBSERVED PROBLEM POSSIBLE CAUSE
1. Gas supply turned off or equip-
ment shut off valve closed
2. Air in gas lines when installed.
3. Depleted gas supply
4. ODS/pilot is clogged
5. Gas regulator setting is not correct
6. Pilot electrude position is not
correct
7. Wire is not correct or loosen
8 Gas valve is damage
1. Turn on gas supply or open
equipment shutoff valve
2.
3. Contact local propane/LP gas
company
4 Clean ODS/pilot (see Cleaning
and
Maintenance,page 13 ) or replace
ODS/pilot assembly
5. Replace gas control
6. Replace Pilot
7. Check the wine and make wine
correct.
8. Replace gas valve
No spark when press in ignition button
1. No power to heater
2. No battery in transmitter or battery
isn’t correctly assembly
1. Check the electric power
2. Place or replace the battery.
1. Thermocouple connection loose
at control board
2. Pilot flame not touching
thermcouple which allows thermo-
couple to cool, causing pilot
flame to go out. This problem
could be caused by one or both of
the following
A) Low gas pressure
B) Dirty or partially clogged
ODS/ pilot
3. Thermocouple damaged
4. Control valve damaged
1. Hand tighten until snug, then
tighten 1/4 turn more.
2. A) Contact local propane/LP gas
company.
B) Clean ODS/pilot (see Cleaning
and Maintenance, page 13) or
replace
ODS/pilot assembly
3. Replace thermocouple
4. Replace control valve
Burner does not light after ODS/pilot
is lit
1. Burner orifice clogged
2. Inlet gas pressure is too low
3. Burner orifice diameter is too
small
4. Thermocouple leads discon-
nected or improperly connected
5. Burners will not come in
remote position
1.Clean burner (see Cleaning
and Maintenance, page 13) or
replace burner orifice.
2. Contact local propane/LP
gas company
3. Replace burner orifice
4. Reconnect leads (see wiring
diagram)
5. Replace battery in transmitter
and receiver
ODS/pilot lights but flame is
continuous igniting and the main
burner couldn’t be lit.
Press ON/OFF button again
until air is removed .
2