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32 Customer Care Center 1-800-732-2677
System Test
The system test is used to determine the cause of system problems that have not been
addressed elsewhere in this guide. You will need a 10 foot piece of Boundary Wire with
3
⁄8 inch of insulation removed from each end to use as a test loop wire. Follow the steps
below to perform the system test:
Re1. move the Receiver Collar from you dog and make sure it is turned on with a good
battery installed.
Unplug the Power Adapter from the Fence Transmitter Power Jack. 2.
Set the Boundary Control switch to B.3.
Set the Receiver Collar Static Correction Level to 5.4.
Disconnect the twisted Boundary Wire from the Boundary Wire terminals on the5.
Fence Transmitter by pressing the red release levers on the connector and pulling the
wires free.
Insert the two ends of the test loop wire into the Boundary Wire Terminals on6.
the transmitter.
Plug the Power Adapter into Fence Transmitter Power Jack.7.
Note the original position of the Boundary Width Control knob and turn the Boundary 8.
Width control knob to 10 and then back to 5.
Place the Test Light Tool Contacts on the Contact Points of the Receiver Collar. While 9.
holding the Receiver Collar with the Test Light Tool in place, start outside of the test
loop and walk toward the loop. Make a mental note of the distance between you and the
wire when the Receiver Collar activates.
Turn the Boundary Width Control knob to 10 and repeat Step 9. The distance where 10.
the Receiver Collar activates should be greater than that of Step 9.
If more than one Receiver Collar is used on the system, repeat the above test on each 11.
collar.
Interpreting the Results:12.
If the Power light or the Loop indicator light are not both lit on the Fence a.
transmitter, or the alarm is on, there is a problem with the transmitter. Contact
the Customer Care Center. (Australia and New Zealand only: Check and
replace the Fence Transmitter fuse if necessary. If replacing the fuse does
not correct the problem, there is a problem with the transmitter. Contact the
Customer Care Center.)
If both the Power and Loop indicator lights are on, but the Receiver Collar b.
does not activate on the test loop wire, the Receiver Collar is not working.
Contact the Customer Care Center.
If both the Power and Loop indicator lights are on and the Receiver Collar is c.
activating at different distances on the test loop wire, the problem is either in
the containment Boundary Wire or the Surge Protector. (USA and Canada
Only: Reconnect the transmitter wires to the Surge Protector and connect the
test loop to the Surge Protector Loop terminals. Repeat steps 7 through 10.)
If both the Power and Loop indicator lights are on and the Receiver Collar is activating 13.
at different distances on the test loop wire, the problem is in the containment Boundary
Wire. Perform the Wire Break Location Test. (USA and Canada Only: If the Loop
indicator light is off with an alarm on the Fence Transmitter, there is a problem with the
Surge Protector. Contact the Customer Care Center.)
When testing is complete, return the Boundary Control Switch and the Boundary 14.
Width Control setting to their original position.
Repeat the Boundary Width testing from Step 6 on Page 19 until you achieve the 15.
desired Boundary Width between 12 to 20 feet.