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This document describes how to restore the WS5000 software or the Windows
®
XP operating system in the event that either of these becomes
corrupted. The procedures contained in this document will restore the WS5000 software and the Windows XP operating system back to their
original factory default settings. This document does not include procedures for backing up files or data to alternate storage media.
DETERMINING WHAT TYPE OF FAILURE HAS OCCURRED ON THE WORKSTATION
This document provides instructions to restore your workstation to factory default settings if any of the following events occur.
• The WS5000 software becomes corrupted.
• The Windows XP operating system becomes corrupted but it will still start.
• The Windows XP operating system becomes corrupted and it will not start.
The Windows XP operating system becomes corrupted and you cannot access the boot image.
Pelco provides several methods for restoring the workstation to full operation. To restore only the WS5000 software, use the built-in Re-install
WS5000 utility to restore it on the workstation. To restore Windows XP when it is damaged but the workstation will start, use the bootable
image located on the disk drive to restore Windows XP. You can also use the bootable image to restore Windows XP by starting the workstation
in Recovery Mode manually. In the event that the workstation will not start at all, restore the operating system manually with the recovery DVD
that you received with your workstation.
To determine which recovery option you should use, answer the following questions.
• Does the computer start but the WS5000 software will not? If so, use the Re-install WS5000 utility to restore the software. Refer to
Recovering the WS5000 Software
.
• Does Windows XP start but it is corrupted? If so, restore Windows XP from the online default boot image. Refer to
Recovering the
Windows Operating System from the Boot Image
.
• Does the workstation fail to start at all? If so, follow the instructions in
Recovering the System from a Recovery DVD
.
WARNING:
Under certain circumstances, all additional files or software installed on the disk drive will be removed during a recovery
process. If possible, copy any necessary files to another location on the network, to a blank CD or DVD, or to a USB-attached storage device
before you start these procedures.