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20 C2941M-C (6/08)
Image too light Installation error • Verify DIP switch settings.
• Use a service connector to verify camera
operation. Connect one end of the service
connector to the BNC service connector on the
camera. Connect the other end of the service
connector to a monitor.
• Replace camera with a working camera. If the new
camera does not work, contact Pelco Product
Support at 1-559-292-1981 or 1-800-289-9100.
Image only
displays in
black-white
Color level setting • Verify DIP switch settings.
• Use a service connector to verify camera
operation. Connect one end of the service
connector to the BNC service connector on the
camera. Connect the other end of the service
connector to a monitor.
• Replace camera with a working camera. If the new
camera does not work, contact Pelco Product
Support at 1-559-292-1981 or 1-800-289-9100.
Image flickering Flickerless setting • Verify DIP switch settings.
• Verify power supply specifications.
• Replace camera with a working camera. If the new
camera does not work, contact Pelco Product
Support at 1-559-292-1981 or 1-800-289-9100.
Unable to sync
to an Endura
®
system manager
or NTP server
after changing
networks
Network connectivity issues • Disconnect the power cable (either PoE or 24 VAC)
and then reconnect it to the camera. Power is
indicated by the LED. The LED will flash (green)
five times per second for approximately two
minutes if the camera has power.
• Reset the camera’s factory defaults. Refer to Reset
Button on page 9.
Problem Possible Cause Suggested Remedy