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Vacuum cleaner won’t 1. Unplugged at wall outlet. 1. Plug in firmly, push ON/OFF switch to
start. ON. (page 24)
2. Tripped circuit breaker/blown fuse 2. Reset circuit breaker or replace fuse.
at household service panel.
3. Loose hose electrical connections. 3. Reconnect hose ends. (page 18)
Poor job of dirt pick-up. 1. Full or clogged dust bag. 1. Change bag. (page 40)
2. Clogged airflow passages. 2. Clear airflow passages. (page 54)
3. Dirty safety filter. 3. Replace filter. (page 42)
4. Wrong pile height setting. 4. Adjust setting. (page 26)
5. Open suction control. 5. Adjust control. (page 38)
6. Hole in hose. 6. Replace hose.
7. Worn Power Nozzle brushes. 7. Replace agitator. (page 52)
8. Worn or broken belt. 8. Replace belt. (page 48 & 50)
9. Dirty agitator or end caps. 9. Clean agitator and end caps. (page 48)
10. Canister hood open. 10. Close and latch hood.
Vacuum cleaner starts 1. Hose or hood electrical 1. Check connections, reconnect hose
but cuts off. connections. ends. (page 18)
2. Tripped overload protector in 2. Reset overload protector. (page 34)
Power Nozzle.
3. Tripped thermal protector 3. Reset thermal protector. (page 36)
Power Nozzle will not 1. Power Nozzle connections 1. Plug in firmly. (page 16)
run when attached. unplugged.
2. Worn or broken belt. 2. Replace belt. (page 48 & 50)
3. Dirty agitator or end caps. 3. Clean agitaor and end caps. (page 48)
4.
Tripped overload protector in 4. Reset overload protector. (page 34)
Power Nozzle.
Vacuum Cleaner picks up 1. Wrong pile height setting. 1. Adjust setting. (page 26)
moveable rugs -or- 2. Suction too strong. 2. Open suction control. (page 38)
Power Nozzle pushes too
hard.
Light won’t work. 1. Burned out light bulb. 1. Change light bulb. (page 54)
Cord won’t rewind. 1. Dirty power cord. 1. Clean the power cord.
2. Cord jammed. 2. Pull out cord and rewind. (page 22 & 24)
Vacuum cleaner leaves 1. Wrong vacuuming pattern. 1. See VACUUMING TIPS. (page 32)
marks on carpet.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
BEFORE REQUESTING SERVICE
WARNING
Electric Shock or Personal Injury Hazard.
Disconnect the electrical supply before performing maintenance to the vacuum cleaner.
Failure to do so could result in electric shock or personal injury from vacuum cleaner
suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance problems. Any
service needed, other than those described in these Operating Instructions, should be
performed by an authorized service representative.