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Warranty (cont.)
1. Kohler Co. will only service its commercialized products through its authorized distributors.
2. To obtain warranty service, please present the invoice and corresponding warranty.
3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new
replacement or an equivalent model (in those cases that the model has been discontinued) when the product
is beyond repair, without any charge to the consumer.
4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.
5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner’s manual or installation instructions, and when the recommendations and warnings
included are not observed.
2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-877-680-1310.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11
Troubleshooting
WARNING: Risk of electric shock. Disconnect power before performing any maintenance. When
disconnected, the product will no longer be electrically live, which will eliminate the risk of electric
shock.
CAUTION: Risk of personal injury. The valve may contain hot water; be careful when draining
any residual water.
NOTICE: Turn off the water supply to the valve before performing any maintenance.
It is recommended that any valve maintenance should be performed by an authorized Kohler service
representative.
This troubleshooting guide is for general aid only. For service and installation issues or concerns, call
1-800-4-KOHLER.
Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. Control panel is not lit. A. Power supply is not plugged
into the outlet.
A. Plug the power supply into the
outlet.
B. Power supply connection to the
valve may be loose or
disconnected.
B. Check power supply connections to
the valve and reconnect if needed.
1043183-5-D 4 Kohler Co.