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Mail questions or comments to:
Kaz USA, Inc.
Consumer Relations Dept.
250 Turnpike Road
Southborough, MA 01772
Please be sure to specify model number.
REPLACEMENT PART NUMBERS FOR ORDERING IN USA
M-V150SGN-HE- Steam Head
VSP-19- Vicks
®
VapoPads
®
VBR-5- Vicks
®
Sleepytime VapoPads
®
KFC-4-Kaz Inhalant
REPLACEMENT PART NUMBERS FOR ORDERING IN CANADA
M-V150SGN-CAN-HE- Steam Head
VSP-19-CAN- Vicks
®
VapoPads
®
Contact us to order replacement parts:
Toll Free at 1-800-477-0457
Email: consumerrelations@kaz.com
or visit our website at: www.kaz.com
ELECTRICAL RATINGS
The Vicks V150SGN Series models are rated at 120V, 60 Hz.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER
RELATIONS FIRST OR SEE YOUR WARRANTY. DO NOT RETURN THE
VAPORIZER TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT
TO OPEN THE MOTOR HOUSING OR TAMPER WITH INTERLOCK SWITCH
YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE
TO THE PRODUCT OR PERSONAL INJURY.
3 YEAR LIMITED WARRANTY
You should first read all instructions before attempting to use this product.
A. This 3 year limited warranty applies to repair or replacement of product
found to be defective in material or workmanship. This warranty does not
apply to damage resulting from commercial, abusive, unreasonable use or
supplemental damage. Defects that are the result of normal wear and tear
will not be considered manufacturing defects under this warranty.
KAZ USA, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY NATURE. ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON
THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty
lasts, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you also may have other
rights which vary from jurisdiction to jurisdiction.
This warranty applies only to the original purchaser of this product from
the original date of purchase.
B. At its option, Kaz USA, Inc. will repair or replace this product if it is found
to be defective in material or workmanship.
C. This warranty does not cover damage resulting from any unauthorized
attempts to repair or from any use not in accordance with the instruction
manual.
D. Return defective product to Kaz USA, Inc. with a brief description of
the problem. Include proof of purchase and a $10 US/$15.50 CAN check
or money order for handling, return packing and shipping charges.
Please include your name, address and a daytime phone number. You
must prepay shipping charges. We suggest having tracking or delivery
confirmation. Send to:
Please go to www.kaz.com and register
your product under the Customer Care Center and receive product information
updates and new promotional offers.
In USA.:
Kaz USA, Inc.
Attn: Returns Department
4755 Southpoint Drive
Memphis, TN 38118 USA
In Canada:
Kaz Canada, Inc.
Attn: Returns Department
510 Bronte Street South
Milton, ON L9T 2X6
Canada
If unit still steams too rapidly, use ½ distilled water and ½ tap water.
Food and drug stores usually stock distilled water. In “hard water” areas
it is advisable to clean the unit every few days in accordance with the
“Weekly Maintenance”section of Care and Cleaning Instructions.
C. Vaporizer is making crackling/buzzing/humming sounds or
water container is unusually hot:
1. You may have added too much salt. See section B above.
2. You may live in a “hard water” area. See section B above.
3. This condition can happen when the water level in the container is low.
Disconnect vaporizer from electrical outlet, allow to cool, remove steam
unit allowing water to first dribble out. Fill the container with tap water to
water level marking.
4. This may be an indication your vaporizer needs cleaning. Refer to the
“Weekly Maintenance” section of Care and Cleaning Instructions.
If you are still experiencing difficulty in operating your vaporizer, please call our
Consumer Service Department at 800-477-0457.
10 11
Call us toll-free at: 1-800-477-0457
E-mail: consumerrelations@kaz.com
Or visit our website at: www.kaz.com