Filter
Top Products
NATIONAL SERVICE NUMBER – 1300 303 929
Hotpoint (Aust) Pty Ltd
ABN 68 082 599 086
WARRANTY RECORD
Please complete all details below should warranty service be required on your new Hotpoint air conditioner. This
form must be completed by the customer and the installer.
Please retain this form and attach your receipt to it. Should you require any warranty service, please check the fault
finding chart at the back of this manual first and then contact Hotpoint National Service Department on 1300-303-
929 who will appoint an authorised Service Agent to assist you. You must have your receipt to claim warranty.
CUSTOMER NAME: __________________________________________________________________
ADDRESS: __________________________________________________________________________
SUBURB: ____________________ STATE: ____________________ POSTCODE: _______________
RETAILER NAME: ___________________________________________________________________
D.O.P.: _______________________ MODEL NO.: _______________ SERIAL NO: _______________
INSTALLER (to be completed by installer)
COMPANY or TRADING NAME: _______________________________________________________
LICENCE NO.: _______________________________________________________________________
CONTACT NAME:____________________________________________________________________
PHONE NO: _________________________________________________________________________
DATE OF INSTALLATION: ____________________________________________________________
HOTPOINT WINDOW AIR CONDITIONER WARRANTY COVERAGE
To guarantee operation of this unit correctly and safely, please read the operation manual carefully before
using. Retain this manual for future reference.
The air conditioning unit MUST be installed by a licensed installer to ensure safety and avoid warranty
exclusions.
Product which has had the serial no. removed, made illegible or original components have been altered or
replaced will not be covered under warranty.
Warranty does not cover any transportation costs.
If outside the metropolitan area or more than 35 kilometres from a HOTPOINT authorised service centre a
traveling time or mileage charge may be applicable.
The normal warranty on this product in domestic use is TWO (2) years (parts & labour).
Remote Control is covered for TWELVE (12) months only.
If this product is used for other than domestic purposes then the warranty provisions do not apply and
warranty is limited to TWELVE (12) months only (parts and labour).
Should the product appear to be faulty, then first consult the fault finding chart as mentioned above. If the
fault is due to installation, contact installer, otherwise contact Hotpoint for service. If a Hotpoint Service
Technician is called and the fault is found to be a result of incorrect installation or if it is found that the
customer is not using the air conditioner correctly and is causing the fault, then a callout fee will be charged
to the customer.
Service will not normally be provided to a unit installed more than TWO (2) meters above floor/ground
level. If service is provided then a fee will be charged.
The air conditioner must have easy access otherwise warranty may be voided or any equipment to be hired
by Hotpoint to access the unit will be at the expense of the customer.