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4. If you have a
problem
Problem: Unit won’t run
Problem: Unit won’t pick up
solution
Problem: Extreme sudsing of
used solution
Possible cause
Possible solution
• Not firmly plugged in
• Plug in firmly
• No voltage in wall plug
• Check fuse or breaker
• Blown fuse/tripped breaker
• Replace fuse/reset breaker
Possible cause
Possible solution
• Filter bar clogged.
• Clean filter bar.
Possible cause
Possible solution
• D e foaming cake needs replacing.
• Replace defoamer cake.
Problem: Floor machine does not
dispense foam
Possible cause
Possible solution
• Foam generator cl o gge d .
• Clean foam generator.
If a minor problem occurs it usually can
be solved quite easily when the cause
is found by using the check list below.
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest Hoover Factory Service Center
or Authorized Hoover Warranty
Service Dealer (Depot) by:
• checking the Yellow Pages under
“Vacuum Cleaners - Household”
OR -
• checking the list of Factory Service
Centers provided with this cleaner
OR -
• calling 1-800-944-9200 for an auto-
mated referral of authorized
service outlet locations (U.S. only)
OR -
• checking the Service section of
The Hoover Company on-line at
www.hoovercompany.com
Please do not send your cleaner to The
Hoover Company in North Canton for
service, this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the com-
plete model number when requesting
information or ordering parts. (The
model number appears on the bottom of
the floor machine.)
Servicing of Double
lnsulated Appliances
This appliance is double insulated. In a
double-insulated appliance, two sys-
tems of insulation are provided instead
of grounding. No grounding means is
provided on a double-insulated appli-
ance, nor should a means for grounding
be added. Servicing a double-insulated
appliance requires extreme care and
knowledge of the system, and should
be done only by qualified service per-
sonnel. Replacement parts must be
identical to those parts being
replaced. A double-insulated appliance
is marked with the words ‘DOUBLE-
INSULATION- or ‘DOUBLE INSULATED.
The symbol may also be marked on
the appliance.
Lubrication
The motor is equipped with two sleeve
bearings. These bearings contain suffi-
cient lubrication for the life of the motor.
The addition of lubricant could cause
damage. Therefore, do not add lubri-
cant to either motor bearing.
Accessories
Available at additional cost from Hoover
Dealers (Depots), Hoover Factory
Service Centers, by filling out the
enclosed order form or through The
Hoover Company on-line at www.hoover-
company.com
Steel wool pads for applying solvent-
base paste wax. Snap on over power
scrub and cleaning brushes.