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Call Hoover Floorcare
with any product queries
Australia 1300 360 845
To find out more about our range,
visit: www.hooverfloorcare.com.au
email: sales@hooverfloorcare.com.au
COMMERCIAL
Your Hoover cleaner has a one year parts and labour
warranty against product defects and failures when
the product is used in accordance with the terms and
conditions of this warranty statement.
This warranty commences from the original date of
purchase and is not transferable; please retain your
original proof of purchase for any warranty claims. This
warranty is valid only in the country where the cleaner
is purchased.
The cleaner must be operated in accordance with
these instructions. This cleaner is not designed for
the collection of vitreous building material including
particle board, construction products and similar
products such as wood/fibres, cement, fillers, fibre
glass etc or excessive or frequent sand. The infrequent
pick-up of these materials in these circumstances
may be harmful to your cleaner and may void the
manufacturer’s warranty.
Accessories and consumables including dust bags
and filters, unless defective in manufacture, are not
subject to this warranty. In order to prolong the life
of accessories and consumables, regular care and
maintenance is recommended.
When properly used and cared for, your cleaner
will render excellent service; refer to the instruction
manual for further details, as misuse or failure to
follow the instructions makes this warranty void.
In the event of service or advice being needed, please
contact Hoover Floorcare Asia Pacific Pty Ltd, Level
1, Building 2 Brandon Business Park, 530 Springvale
Road, Glen Waverley Victoria 3150, or on 1300 360 845,
Monday-Friday 9am-5pm EST. The decision to repair or
replace the cleaner is at the sole discretion of Hoover
Floorcare. If Hoover Floorcare decide to repair or
replace the cleaner, it will do so at its own cost.
Conditions of warranty
Hoover Floorcare is unable to accept responsibility under
this warranty for any repair work not carried out by an
authorised Hoover Service Agent or from the use of
non-genuine parts. If any part is no longer available or
manufactured, Hoover Floorcare will replace it with a
genuine functional replacement part. This warranty
does not apply to the cost of replacing any parts of
the product due to normal wear and tear, alterations,
improper installation, physical abuse, misuse or
accidental damage. Any transportation costs
involved in the repair of defective parts shall be
borne by the claimant.
If proof of purchase cannot be provided at the
time of a warranty claim or service, any work
carried out on the cleaner is chargeable.
The repair or replacement of the cleaner
under this warranty does not extend the
original period of warranty.
The benefits conferred by this warranty are
in addition to all other rights and remedies
in respect of the product as outlined
under the Competition and Consumer
Act and other State and Territory laws.
“Our goods come with guarantees that
cannot be excluded in the Australian
Consumer Law. You are entitled to a
replacement or refund for a major
failure and for compensation for
any other reasonably foreseeable
loss or damage. You are also
entitled to have the goods
repaired or replaced if the goods
fail to be of acceptable quality
and the failure does not
amount to a major failure.”
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