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RedLINK
TM
Installation Guide (EIM)
69-2091EFS—07 14
EIM status lights
Error codes (thermostat & remote control)
When installation is complete, check the status lights on the equipment
interface module to verify proper operation.
M28496
System status lights
• Power: EIM is working properly.
• Heat: Heating system is on.
• Cool: Cooling system is on.
• Fan: Fan is on.
Wireless status lights
• Solid green: EIM is working properly
and communicating with wireless
devices
• Flashing green: Linking to wireless
devices (light flashes for 15 minutes
after you press CONNECT).
• Solid red: Communication problem.
Check EIM and wireless devices.
Note: If connected light is flashing, press
CONNECT button to turn off flashing light, then
recheck status lights.
If E1 or E appears, check error code number (right side of screen):
23 EIM does not have dual fuel capability. Replace EIM if you have fossil fuel
backup heat or change Installer Setup Function 4 to ELECTRIC if you have
electric backup heat (see pages 8-10).
29 Attempting to connect incompatible wireless devices.
30 Invalid zone number. Zone number must be set to zero (see page 6).
33 Check Return Air Sensor wiring. If removing the sensor permanently, press and
hold the CONNECT button on the EIM for 10 seconds (until flashing orange) to clear
this error code. See page 15, then pages 5-8 to reconnect wireless devices.
34 Low signal strength. Move wireless device to a different location and try again.
38 Make sure Connected light on EIM is flashing and you are 2+ feet away from EIM.
53 Thermostat is not receiving Outdoor Temperature and Outdoor Humidity:
1. Thermostat may be configured for dual fuel, compressor lockout or auxiliary
lockout with no outdoor sensor. Follow Wireless Setup procedure to connect
outdoor sensor to the EIM (see pages 5 and 7).
2. If E53 continues, outdoor sensor may not be communicating. Install 2 fresh AA
Lithium batteries in the outdoor sensor.