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7. TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
The vacuum does not work 1. The plug is not properly
plugged in the wall socket.
2. There is no current coming
from the wall socket.
1. Put the plug into the wall
socket.
2. Check whole home fuse/
breaker. See if fuse needs to
be replaced.
The vacuum cleaner won’t pick up. 1. The dust container is not
installed correctly.
2. The dust container is full.
3. The hose is not installed
correctly.
1. Fit the dust container as
described in the Dust
Container and Filter section of
the manual.
2. Empty the dust container.
3. Fit the hose just as described
in the How to Assemble
section of the manual.
The power cord automatically rolls
up.
The roll-up mechanism may be
defective.
Pull the power cord in and out a
number of times. Refer to How
to Operate section of manual.
The power cord cannot be pulled
out.
The power cord may be
entangled.
Carefully pull the cord back and
forth a number of times and
push the button for rolling up the
power cord.
The power cord is not fully wound. The power cord may be
entangled
Pull the power cord out some
length (no further than the yellow
mark).
The flexible hose and accessories
don’t pick up any dust.
1. The dust container is full.
2. One or more filters are clogged
3. The hose is blocked.
1. Empty the dust container
2. Clean the filter(s).
3. Check whether there is a
blockage and remove it
The vacuum cleaner has no or very
weak suction power.
1. The filters may be clogged.
2. Dust container is full.
3. Passage of the hose or mouth-
piece is clogged.
1. Clean filter just as described in
the Dust Container and Filters
section.
2. Empty the dust container and
clean the filter by tapping it
against a trash can until clean.
3. Check whether there is a
blockage and remove it