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Troubleshooting Guide
The Humidifier Will Not Turn On
• Is humidifier turned on? • Is humidifier plugged into a powered
outlet?
The Tank Leaks
• Is the filler cap gasket in place?
If not, press it into the groove
around the tank fill opening. If the
gasket seal is missing or damaged,
call the customer service number
on the cover to order a replacement
gasket. Do not use the humidifier
without the gasket in place.
• Is the filler cap locked tightly? Make
sure that the
“LOCKED”
arrows line
up with the
ridges on
the fill neck.
• Is something trapped under the edge
of the rubber seal in the center of the
filler cap? Check for debris under the
edge of the seal, or for damage to
the seal. If the seal is damaged, a
replacement seal can be ordered
by calling the customer service
number on page 12.
The following section provides the solutions to many common problems and ques-
tions. If your humidifier is not working correctly, review these solutions first; it may
save you a phone call. If your problem is still not solved after reviewing this guide,
call our toll-free customer service number, listed on page 12.
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