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Troubleshooting (cont)
PROBLEM: Water is leaking from the Pet Plus
™
.
Possible Cause:
1) Your unit’s Water Tank is overfilled.
Possible Solution:
1) The fill line on the Fill Cup indicates the proper
amount of water needed for the tank, but you may
want to try putting a little less water in the tank.
IMPORTANT NOTE: Water should not go above the
level indicator “bar” inside the opening on top of the tank.
PROBLEM: Pet Plus
™
leaves water on the floor.
Possible Cause:
1) Cleaning pad is saturated.
2) Unit is not level on the floor.
Possible Solution:
1) Turn off unit, unplug from power outlet and change
the cleaning pad as described on pg 10-11.
2) Always keep the Pet Plus
™
level and parallel
to the floor.
PROBLEM: Pet Plus
™
left white spot on the floor.
Possible Cause:
1) The Pet Plus
™
left in one spot for too long.
2) The Pet Plus
™
was not placed on the Floor
Protector/Resting Mat.
3) Hard water was used in the Pet Plus
™
.
Possible Solution:
1) Always place your Pet Plus
™
on the Floor Protector/
Resting Mat whenever not actively using it. Never
leave the Pet Plus
™
in one spot on any surface for any
period of time.
2) Use distilled water in the Pet Plus
™
.
NOTE: To remove the spot, use a damp, dry cloth
with a few drops of white vinegar and rub the
stain to remove spot.
pg 24 877-HAAN DIRECT / 877-422-6347 www.HAANUSA.com