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Manufactured under one or more of the following U.S. patents: 3,898,582/4,041,259/4,048,630/4,064,487/4,103,238/5,222,403
Other Patents applied for
22790 Lake Park Blvd. • Alliance, Ohio USA • 44601
Customer Service
1. 800.35 GENIE
CORRESPONDENCE WITH FACTORY MUST INCLUDE DATE / MFG. NO.
(LOCATED UNDER LENS OF POWER HEAD)
__________________________________
FILL THIS IN AT TIME OF INSTALLATION FOR YOUR OWN RECORDS,
SO THAT IT WILL BE AVAILABLE IF YOU EVER NEED TO CALL US
Date Purchased______/______/_____________ Serial Number___________________________________
Operator Model___________________________ Remote Control Model____________________________
Dealer Name_________________________________________________________________________________
Dealer Address______________________________________________________________________________
City____________________________________ State___________________________ Zip________________
Or Visit Our Website
http://www.geniecompany.com
The Genie Company Professional Access Systems LIMITED WARRANTY
What is covered: Any defect in material and workmanship from personal, normal household use in accordance with the Owner’s Manual
For how long:
300 Series - Motor 5 years and all other parts 3 years.
500 Series - Motor Lifetime* and all other parts 5 years.
1200 Series - Motor Lifetime* and all other parts 5 years.
*Lifetime warranty = warranted for as long as you own your home.
Who gets the warranty: This warranty is limited to the consumer who originally purchased the product.
Geographic scope: This warranty applies only to Genie products purchased in the United States, Canada or Mexico.
What we will do: If your Genie product is defective, we will repair it or, at our option, replace it at no charge to you. If we repair your Genie product, we
may use new or reconditioned replacement parts. If we choose to replace your Genie product, we may replace it with a new or reconditioned one of the
same or similar design.
Limitations: IMPLIED WARRANTIES,INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSEAND MERCHANTABILITY (AN UNWRITTEN
WARRANTY THAT THE PRODUCT IS FIT FOR ORDINARY USE), ARE LIMITED TO ONE YEAR FROM THE DATE OF PURCHASE. GENIE WILL
NOT PAY FOR: LOSS OF TIME; INCONVENIENCE; LOSS OF USE OF YOUR GENIE PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR
GENIE PRODUCT OR ITS FAILURE TO WORK; ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; OR ANY DAMAGES RESULTING
FROM MISUSE OR MODIFICATION OF YOUR GENIE PRODUCT.
Some states and provinces do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so
the above exclusions may not apply to you.
How to obtain warranty service: To obtain warranty service for your Genie product, you must provide proof of the date and place of purchase of
the product.
1. Do-It-Yourself-Service. Call the Genie Consumer Connection toll free at 1-800-354.3643 a Trained Genie representatives will assist you in diagnosing the
problem and will arrange to supply you with the required parts for do-it-yourself repairs. Trained service representatives are available Monday-Friday,
8:00 a.m. - 8:00 p.m., Eastern Time, and on Saturday, 11:00 a.m. to 5:00 p.m., Eastern Time (subject to holidays).
2. Service From Authorized Dealers. You also may obtain warranty service by calling the Genie Consumer Connection at 1.800.654.3643 before reaching
any agreement on service. If warranty service is provided by an authorized dealer, Genie will provide all required parts under warranty at no charge to
you, but the dealers are independent business people and may render a bench or service call charge for their services. Genie will not reimburse you or
otherwise be responsible for those charges.
We suggest that you retain your original packing material in the event you need to ship your Genie product. Be sure to include your name, address,
telephone number, proof of date and place of purchase and a description of the operating problem. After repairing or, at our option, replacing, your Genie
product, we will ship it to your home at no cost to you for parts and labor, but you will have to pay a minimum of $5.00 for shipping and handling
charges.
Your choice of any one of the above-described service options is your exclusive remedy under this warranty.
What this warranty does not cover: This warranty does not cover batteries (which are considered replaceable parts), installation, commercial use, defects
resulting from accidents, damage while in transit to our service location or damage resulting from alterations, misuse or abuse, lack of proper
maintenance, unauthorized repair or modification of the product, affixing of any attachment not provided with the product, fire, flood, or acts of God, or
other failure to follow the Owner’s Manual.
This warranty is the only one we will give on your Genie product, and it sets forth all our responsibilities regarding your Genie product. Thereare
no other express warranties.
State and province rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and province to
province.